Terms and Conditions

Sling Hire from Caitriona Martin Terms and Conditions

We want all parents to get the chance to use and enjoy our carriers safely, so when you hire a  carrier from us we’ll ask that you read and agree to our Terms and Conditions. 

The word ‘sling’ and ‘carrier’ is used interchangeably. 

Your personal details will be collected, held and processed in accordance with GDPR and saved for 7 years for insurance record keeping purposes. We will only use them to contact you about your sling hire and we will offer you the option to opt-in to receive REAL Circles email updates. We require your full name, address, email address and mobile phone number.

We require a deposit from you to cover the full cost of the sling you are hiring, in case of loss, damage or non-return, or late fees up to the cost of the sling. If the sling is returned on the agreed date, in the same condition we loaned it to you, we will refund the deposit in full within 5 working days of your sling return. This includes any accessories given to you with the sling. The deposit can be paid for by the Random Act of Kindness fund if finances are a barrier. If your sling is not returned within 28 days of the agreed hire end date, we will mark it as a non-return and keep the deposit in full.

Deposits are to be paid by PayPal, for ease of refunding at the end of hire. 

Slings cost £10/fortnight to hire and can be hired for a minimum of one fortnight and a standard maximum of 8 weeks, or longer subject to prior agreement from ourselves. Up to half of your sling hire fees can be paid for by the Random Act of Kindness fund if finances are a barrier. 

Fees are to be paid via bank transfer or debit card, to our Monzo bank account.

If you’re not going to be able to return the sling on time, contact us to arrange an extension. If your sling is overdue with no extension agreed, late fees are £1/day. 

Charges for soiling, marks, odours (especially smoke or damp) aesthetic or structural damage  to carriers hired will be judged on a case by case basis, at our discretion, and taken from your deposit. We will take into account any cleaning or professional services required. Charges for lost accessories or components will be equal to replacement cost (including any postage costs). If we deem that the carrier is no longer in a hireable condition, the full deposit will be retained.

All carriers are checked before lending to ensure that they are in good condition and working  order and we will check it over with you prior to the start of the loan. You  must confirm on the loan form that it is in working order and note any imperfections. It is the borrower’s responsibility to check over the carrier before every use. Check all buckles, hems and seams ensuring that there are no tears, breaks, cracks or holes. If any damage is  discovered, please stop using the carrier immediately and contact us.

ALL CARRIERS ARE EXTREMELY SAFE WHEN USED PROPERLY; HOWEVER MISUSE CAN CAUSE INJURY TO YOURSELF OR YOUR CHILD. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU ARE USING THE CARRIER CORRECTLY AND THAT YOUR BABY OR CHILD IS SAFE AT ALL TIMES WHEN USING THE CARRIER. We cannot be held responsible for any accident that results in injury or death whilst the carrier is in your care.

 

Always ensure that you seat your child correctly in the carrier and check any knots regularly as children do not stay still and straps and wrap passes can move or become loosened.

If you feel any pain while carrying your child, change the carrying position or remove the carrier. If you are finding it hard to use the carrier you have hired, please contact us so we can offer you further information and support. 

Please see https://www.caitrionamartin.co.uk/sling-support/sling-safety for sling safety information to help you keep your little one safe whilst carrying.

Please spot clean carriers as necessary using a gentle cleaning liquid soap, or equivalent, which is suitable for fabrics. Never use bleach or any cleaning products that contain bleach. If a carrier is returned to us soiled, marked odorous, an additional fee will be charged (see Damage to Carriers).

If spot cleaning does not adequately remove any soiling, marks or odours, then: 

We cannot guarantee that there are no marks or hairs on the carriers we lend. Carriers are  spot-cleaned and only laundered if necessary as freshly washed carriers will not be as soft or  flexible as those that are not, and repeated washing will shorten the lifespan of the carrier.


We cannot guarantee that there are no animal hairs on our carriers, but we ask that all  carriers are kept away from pets to minimise this possibility. If you are very allergic to animal  hairs, please request that the carrier be laundered before you borrow it to help reduce any  potential reaction and we will endeavour to meet this request. 

Food, dribble and posset marks are expected when carrying children and are usually easy to  spot clean before you return the carrier to us. Please keep carriers away from anything that may stain more permanently (oil, paint, pens, bleach etc.), or anything that might damage it (scissors, Velcro, keys in your bag, fire, etc) to avoid additional fees being charges (see Damage to  carriers). 

Under no circumstances is smoking permitted whilst wearing or holding the carrier, or near to the carrier. 

If there is any known damage to the carrier, please inform us as soon as you are aware of the damage. 


All carriers and accessories remain the property of Caitriona Martin at all times, and all hiring services are subject to availability and our discretion.